Booking methods

DEPOSIT:
We will ask you for a deposit of 25% at the time of booking which may be paid by direct debit or by giving us the details of your credit card.
We accept Visa, Maestro and Mastercard.

CANCELLATIONS:
Cancellations must be notified in writing, by e-mail or fax.
For cancellations made up to 51 days before arrival we charge 30%
50-40 days before arrival 50%
40-11 days before arrival 70%
10-0 days before arrival 100%
No show 100%

HOLIDAY CANCELLATION INSURANCE:
To avoid the unpleasant situation of having to pay a penalty for unforeseen and unfortunate events which necessitate cancelling or cutting short your holiday, we would advise you to take Holiday Cancellation Insurance, and we give below two websites which may be of help to you in this regard:
*
www.elvia.it*
www.erv.de 
ARRIVAL/DEPARTURE
We are happy to have your room ready from 2 p.m. on the day of your arrival, on your day of departure we would ask you to vacate your room by 11 a.m.